Return Policy

30-day returns

If a product isn't right for you, contact us within 30 days of receiving it and we'll help you with a return.

How to start a return

1. Email zenvora.lab@gmail.com with your order details and the reason for the return.
2. We'll reply with the next steps for your return.
3. Once your return is received and checked, we'll process your refund to the original payment method.

Items arriving damaged or incorrect

Tell us as soon as you can, with a photo if possible, and we'll arrange a replacement or a refund.

We'll confirm the details that apply to your order, such as return shipping, when you contact us.